OPTECH 2024 brought together industry pros, fresh insights, and plenty of conversation about the future of multifamily. Here’s a quick look at the top takeaways:
AI is Taking Over (in a Good Way)
Everyone’s talking about AI these days—and for a good reason. At OPTECH, we heard a lot about how AI can lighten the load for property teams by handling repetitive tasks like maintenance requests, giving teams more time to focus on residents. More operators seem ready to make the shift, drawn to the promise of smoother workflows and happier residents.
Centralization Continues To Be the Goal
Juggling multiple disconnected systems? It’s a struggle we heard over and over. Centralized platforms—where everything’s in one place—were top of mind, with many attendees eager to simplify their tech stacks. The consensus? A single, unified system could cut down on headaches and free up valuable time for multifamily teams.
People Want to See It Live
Static presentations are out, and live demos are in. Seeing technology in action makes a huge difference, helping operators gauge if a platform’s the right fit. At OPTECH, the feedback was clear: live demos give operators confidence in their choices, providing that all-important chance to ask questions and see how it all works in real time.
Flight Deck – More Than Just Networking
Our Flight Deck Multifamily Mavericks Happy Hour was a major highlight. Partnering with Zumper, Rentgrata, and LocaliQ, we hosted an evening of great views, great connections, and a little downtime. The atmosphere was relaxed and open, and it was clear everyone left with fresh ideas and new partnerships on the horizon—not to mention a fun ride on the Capital Wheel.
Looking Ahead: AI and Centralization as Core Trends
The big takeaways this year? Centralization and AI. Operators are clearly ready to adopt tech that not only simplifies operations but also eases the workload on their teams. With so much momentum toward tech-first solutions, the industry seems poised for some exciting changes.
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